May 14, 2026 Notice

［Important] Beware of Suspicious Messages (Phishing Scams) Aimed at Hotel Booking Site Users

Thank you very much for choosing HOTEL METROPOLITAN OIMACHI TRACKS TOKYO.

We have recently confirmed that suspicious messages, disguised as requests to verify credit card information, have been sent to some guests who booked our hotel through third-party booking sites.
These messages are being sent via email or messaging apps and may contain URL links designed to lead users to malicious phishing websites.
If you receive a suspicious email or message, please do not click on any links provided and do not enter any sensitive information.
Please note that our hotel will never contact you directly to request or verify your credit card information in this manner.

Regarding this matter, we are currently working with the relevant booking sites to verify the facts. Furthermore, our hotel has already implemented necessary security measures, including updating login passwords for our reservation management systems.
Our official hotel website remains safe to use, and we encourage you to use it for your future bookings.

We sincerely apologize for any concern or inconvenience this may cause. We appreciate your understanding and ask that you remain vigilant.