Directly linked to JR Oimachi Station HOTEL METROPOLITAN OIMACHI TRACKS TOKYO
Nov 9, 2026 Notice
[Important] Apology and Notice Regarding Postponement of the Membership Program Renewal
Thank you very much for your continued patronage of JR Hotel Members.
Regarding the "JR Hotel Members Membership Program Renewal" originally scheduled to launch on Tuesday, November 10, 2026, we regret to inform you that we have decided to postpone the launch for the time being. This decision was made due to a system issue identified in the interface connecting the program with our participating hotels' systems.
Please be assured that this issue has not resulted in any unauthorized external access or leakage of personal information.
We sincerely apologize for the inconvenience and concern this delay may cause to our valued members who have been looking forward to the renewal.
In conjunction with this postponement, we would like to provide the following updates regarding the scheduled system maintenance and the ongoing operation of the membership program:
1. Cancellation of System Maintenance
The system maintenance originally scheduled from 2:00 AM on Sunday, November 8, 2026, to 6:00 AM on Tuesday, November 10, 2026, has been canceled.*New accommodation reservations, modifications, and cancellations are currently available as usual.
2. Operation of the Membership Program for the Time Being
The current membership program will remain in effect for the time being.Members may continue to use their existing points and retain their current membership status without any changes.
The revised launch date for the renewed membership program, along with details regarding the transition criteria for the new tier statuses and point transfers, will be announced separately on our official website once finalized.
We will make every effort to thoroughly prepare and ensure the delivery of a more seamless, rewarding, and comfortable service. We deeply appreciate your kind understanding and patience.
